FAQ

Frequently Asked Questions

With so many tutoring places out there, it is important to choose the best one for you.

At Hero, we pride ourselves on our exceptional student resources, the way we deliver content in the most succinct yet stimulating way possible and our very affordable prices. But what we believe sets Hero apart from the rest is our genuine care for each and every one of our students. We don’t only teach students everything they need to know, we support them. We motivate them. We celebrate with them during success, and we pick them up and put them back on track when they feel lost. That is the Hero difference. That is why our students love us. And we are confident that you will too.

So if you want smart-boards, teachers with PhDs and a nice door with reception, then Hero Education isn’t for you. But if you’re looking for inspirational and passionate young leaders who genuinely care about their students and their development, then we are so excited that you may have just found what so many people miss out on.

For more information on why Hero may be the best for you, check out our Why Hero page.

Unfortunately not. We believe that the most effective learning is achieved by having others in the class which adds value through competitive edge and peer learning. However, we still have a strong focus on individualised and personal teaching and as a result, most of our classes are no more than 6 students in size. Classes with fewer students than that are not uncommon.

In some sense, yes.  Our Hero or Zero Promise allows you to sit in 2 weeks of classes to see for yourself why so many students love us. If you do not wish to continue after the 2 weeks, a full refund of all payments made will be provided.

As part of the Hero Network, classes are held at the local residence of our Hero tutors. This allows the classes to remain personal and comfortable which encourages student engagement and personalised learning. We have a range of locations all over Sydney. Find the nearest one to you here.

We have classes almost every day of the week. Contact us for a timetable of classes that is tailored to your needs.

Just bring in your usual pens and calculator. You’ll be given most of the learning resources you need in class, including our exceptional theory booklets.

Correct! Although our students get priority, our events are generally open to the public and are FREE! These events may be crash courses, interview workshops or trial examinations. The best way to stay informed about these events and opportunities is to like the Hero Facebook page.

For physics we offer From Quanta to Quarks, Astrophysics AND Medical Physics. For chemistry we offer Industrial Chemistry AND Shipwrecks, Corrosion and Conservation. If you are doing another option topic, we will do our best to cater to your needs. In fact, we are always developing our materials and if you can show us that there is enough interest for that topic, we may just offer it.

YOU are amazing! Just contact us and we’ll help you work out when and where is the best time and place to join the Hero community.